Once orders are received by the post office we are no longer responsible for the transit or delivery of these items. Please monitor all updates and tracking information across USPS platforms and remove packages from mail upon delivery. You will be notified of tracking information once your order ships. All orders are processed and ship within 7-10 business days, weekends and holidays exempt.
It is at NBU Bath Botanicals’ discretion to issue store credits and/or re-shipment. Please contact us via email with any questions or concerns upon delivery of your order.